TERMS & POLICIES
For your protection the shipping and billing address of the credit card used must be the same.
Diamond Boutique does everything possible to feature our latest product catalog with the correct specifications and pricing on our website. Occasionally, we may have just sold an item which you ordered and have not had time to take it off our site. We apologize for any disappointment, but we will reach you to see if you would like a substitution, special order, or just cancellation.
While we make every effort to ensure the items listed online and in our stores are priced accurately, occasionally items may be mislabeled. In the event a product is listed or scanned at an incorrect price due to typographical, photographic, technical, or other error, Diamond Boutique shall have the right to refuse any sale at the incorrect price.
All descriptions of weight and size are approximate. While we do our best to maintain our website’s accuracy and try and fix typographical errors when we are made aware of them, we reserve the right to unilaterally correct any mistake in image, price, or description that appears on our site.
Certain discounts are available when shipping online. If you have a promotion code, you may enter it when checking out to receive the discount. Discounts may never be combined, are not valid on diamonds, loose gemstones, repairs and engravings, and are not valid retroactively.
Some products may appear larger or smaller than their actual size depending on the monitor on which it is being viewed therefore product color and size could vary slightly. Diamond Boutique makes every effort to avoid any errors or inaccurate information displayed on our website. In these cases, we do apologize, and reserve the right to correct or update any and all information at our discretion. Please email us with any questions or comments.
The entire contents of this website are Copyright Diamond Boutique, LLC. All rights reserved.
Specific material are licensed from other sources, and will possibly have a separate copyright.
Diamond Boutique is not affiliated with Rolex USA in any way.
All items and prices are subject to change.
This privacy notice discloses the privacy practices for www.diamondboutiqueonline.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have an issue processing an order, we’ll use this information to contact you.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.